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customer relationship marketing adalah
Customer intelligence Wikipedia.
Shaw Robert Measuring and Valuing Customer Relationships 2000 Business Intelligence ISBN 978-1-898085-33-1. 1 Capturing Customer Intelligence Oracle. 2 Customer Intelligence by CRM Today. Digital Marketing Solutions Webtrends. Academic Papers about Customers Intelligence.
Customer relationship management Wikipedia.
Fornell Claes 1992 A National Customer Satisfaction Barometer The Swedish Experience Journal of Marketing 56 January 6-22. a b c Mithas Sunil Krishnan M.S. Fornell Claes October 2005. Why Do Customer Relationship Management Applications Affect Customer Satisfaction. Piccoli Gabriele and L. Applegate 2003 Wyndham International Fostering High-Touch with High-Tech Case Study No. 9-803-092 Harvard Business School. Piccoli Gabriele and L. Applegate 2003 Wyndham International Fostering High-Touch with High-Tech Case Study No. 9-803-092 Harvard Business School. Leach B Success of CRM systems hinges on establishment of measureable benefits. Jones Customer relationship management Finding value drivers. Industrial Marketing Management 2008. Mohammadhossein N Zakaria N.
Customer Relationship Marketing and Corporate Social Responsibility Not just ethical standpoints or business strategies Social Responsibility Journal Vol 2 No 1.
Volume 2 Issue 1. Customer Relationship Marketing and Corporate Social Responsibility Not just ethical standpoints or business strategies. ISSN 1747-1117 Online from 2005 Subject Area Business Management Strategy. Customer Relationship Marketing and Corporate Social Responsibility Not just ethical standpoints or business strategies. Article Options and Tools. Cited by Crossref 1.
CRM Customer Relationship Management Manajemen Hubungan Pelanggan Doowee's Blog.
Posted by doowee12 October 13 2010 CRM Customer Relationship Management Manajemen Hubungan Pelanggan. Manajemen Hubungan Pelanggan bahasa Inggris Customer Relationship Management disingkat CRM adalah suatu jenis manajemen yang secara khusus membahas teori mengenai penanganan hubungan antara perusahaan dengan pelanggannya dengan tujuan meningkatkan nilai perusahaan di mata para pelanggannya. Pengertian lain mengatakan bahwa ia adalah sebuah sistem informasi yang terintegrasi yang digunakan untuk merencanakan menjadwalkan dan mengendalikan aktivitas-aktivitas prapenjualan dan pascapenjualan dalam sebuah organisasi. CRM melingkupi semua aspek yang berhubungan dengan calon pelanggan dan pelanggan saat ini termasuk di dalamnya adalah pusat panggilan call center tenaga penjualan sales force pemasaran dukungan teknis technical support dan layanan lapangan field service.
What is customer relationship management CRM? Definition from WhatIs.com.
Definition customer relationship management CRM. This definition is part of our Essential Guide Making the switch to Oracle Fusion Apps. Posted by Margaret Rouse. Share this item with your network. Customer relationship management CRM is a term that refers to practices strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle with the goal of improving business relationships with customers assisting in customer retention and driving sales growth.
What is Customer Relationship Marketing CRM? Definition from Techopedia.
Definition What does Customer Relationship Marketing CRM mean? Customer relationship marketing CRM is a business process in which client relationships customer loyalty and brand value are built through marketing strategies and activities. CRM allows businesses to develop long-term relationships with established and new customers while helping streamline corporate performance. CRM incorporates commercial and client-specific strategies via employee training marketing planning relationship building and advertising. WEBINAR Plan for Success Using Process Models to Achieve Business Goals. Techopedia explains Customer Relationship Marketing CRM.

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